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MellowMatch Terms of Use

Welcome to MellowMatch, a connection platform designed especially for individuals living with ME/CFS and other chronic health conditions. By accessing or using MellowMatch, you agree to the following terms.

1. Purpose of the Platform

MellowMatch is intended for:

  • Making safe and intentional social connections
  • Connecting respectfully with others
  • Sharing interests, experiences, and support

We are not a matchmaking service, medical service, or emergency support platform.

2. Eligibility

By using MellowMatch you confirm that:

  • You are at least 18 years old
  • Any information you provide is truthful
  • You are using the platform for personal and non-commercial interaction

3. User Responsibilities

By participating, you agree not to:

  • Harass, pressure, intimidate, or exploit users
  • Share someone else's profile, photos, or messages without explicit permission
  • Impersonate another person
  • Use automated bots, scraping tools, or programmatic extraction
  • Promote scams, hateful activities, or medical misinformation

4. Messaging & Communication

Messages between users are private between sender and receiver.

However:

  • You are responsible for what you send
  • You must not use communication to harm others
  • You must not solicit money, products, or services

If another user makes you uncomfortable:

👉 Block them or email contact@openmecfs.org

5. Profile Content & Media

Anything you upload—photos, text, descriptions—must:

  • Belong to you
  • Not contain explicit content
  • Not violate privacy or safety of others

Do not upload:

  • Images of minors
  • Photo scans of documents or IDs
  • Medical records

6. Account Data & Removal

You may delete your account at any time.

Upon deletion:

  • Your profile and uploaded images will be removed
  • Your messages may persist solely in conversations with other users

7. Availability & Reliability

The platform is provided "AS-IS."

There are no guarantees regarding uptime, continuation, or contact outcomes.

This service may change, pause, or discontinue at any time.

8. Limitation of Liability

MellowMatch is not liable for:

  • Relationship outcomes
  • Offline meetings
  • Misconduct of other users
  • Misrepresentation of health status
  • Emotional or social consequences of interaction

Always exercise caution when sharing personal information.

9. Amendments

These Terms may be updated without direct notice.

Continued use means acceptance.

10. Questions

For help or concerns:

đź“© hello@openmecfs.org

MellowMatch — A cozy, mellow space to connect at your own pace